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Lawn Care FAQ

You’ve got questions?

We’ve got answers!

 

Here are answers to the most frequently asked questions we receive about our lawn care service in Nebraska or about lawn care and landscaping in general. If you have any other questions about EcoScapes, or if you are looking for more information related to lawn care, please contact us anytime.

What areas does EcoScapes service?

We provide professional lawn care services to customers in Omaha and the surrounding areas including Bennington, Elkhorn, Gretna, and Waterloo. Please see our areas served page for a complete list of zip codes that we provide service to.

What types of lawn services do you offer?

We provide the following services to residential and commercial customers:

 

What type of clients do you generally work for?

Our customers are comprised of both residential homeowners and commercial property owners and managers.

Our ideal customer truly wants a healthy, well-manicured lawn and landscape while being both conscious of the environment and are concerned for the safety of their pets and loved ones.

Are you a licensed and insured lawn care company?

Yes, we are fully licensed and commercially insured. We hold all required licenses for a lawn care and fertilizing company in Nebraska. Check out our About Us page to learn more about our company.

Do you guarantee your services?

All of our services are backed by our 100% satisfaction guarantee.  If you are not happy with any of our services, please notify us immediately. We will do our very best to correct or satisfy any issue.

How much does your lawn care program cost?

The cost of our 6 step lawn fertilization and weed control program is based off of the amount of treatable turf on your property. Pricing starts at $45.00 per application for a 5,000 square foot property.

How often do you come out for lawn care applications?

Our 6 step eco-friendly lawn care program is applied from March/April through November. You can expect treatments approximately every 6 weeks after initial application.

What happens if I get weeds in between lawn care applications?

We provide free service calls for customers that are signed up for our 6 Step lawn care program. Simply call our office at (402) 671-0453 or send us a message and we will schedule a technician to revisit your lawn within 48 hours to take care of any weeds present. If we are providing mowing and lawn maintenance for your property in addition to our lawn care program, we will usually notice the issue first and take steps to remedy the problem without you ever needing to contact us.

Are weeds within my landscape bed areas included in my lawn care program?

Weeds in landscaping are not included with our standard lawn care programs. We do however offer landscape maintenance programs which include controlling the weeds in your landscape beds.

Do you blow off excess fertilizer from sidewalks, patios, driveways and streets?

Yes we do. As a courtesy to our customers, and to avoid tracking anything in your home or business, we always blow off excess lawn fertilizer from sidewalks, patios, driveways and streets.

Do you offer a lawn care program for lakefront properties?

Yes we do. Our all natural 5 step waterfront turf program is designed exclusively for use on lakefront properties. This program eliminates the use of phosphorus and other synthetic products which can be harmful to the ecosystem of a lake or other body of water.

How long should my children and pets stay off the lawn after a lawn application?

You are usually okay to enter the lawn immediately following the treatment but there are times that we will ask you to water in an application prior to entering. Always make sure to follow the instructions left behind when your lawn was treated.

Why do I need a professional lawn care company?

When you hire EcoScapes, you are hiring lawn health experts that not only diagnose the problems in your lawn but can recommend the best way to fix it. Lawn health is not complicated; anyone can spread fertilizer, right? Yes, but does that person know when to apply the correct product, what product to apply, and at what rate to apply it? We take pride in using the best products on the market and the best practices to get the best results.

What is included in your weekly lawn mowing and lawn maintenance services?

Our weekly lawn mowing service includes:

 

  • We inspect the property and remove all trash and debris prior to servicing your lawn.
  • We mow at the right height for the season and conditions.
  • We alternate patterns to avoid rutting and soil compaction.
  • We mulch all clippings providing the turf with additional nutrients.
  • We maintain a 90-degree edge (not rounded like most lawn services do) weekly with a string trimmer between mechanical edgings.
  • Our technicians are careful to trim at the same height as the mower cut to eliminate any visual transition and avoid scalping.
  • We blow all clippings from hard surfaces, such as driveway, patio, sidewalks, etc., back into the grass.
Do you offer bi-weekly lawn mowing?

We do not offer bi-weekly lawn mowing.

What size mowers do you use?

The size of mower used is determined by the size of the property, layout of the landscaping, and other details such as a fence or multiple  trees. We utilize several different size mowers from 21” push mowers to 48” commercial mowers. Our Premium Lawn Maintenance Program is available upon request and features an all electric lineup including electric residential push mowers, trimmers, and blowers.

Do you catch (bag) or recycle (mulch) the grass clippings?

We mulch clippings back into the turf and do not offer catching or bagging of grass. The only times we will remove clippings is in the Spring if we want to suck up the loose dead grass and during the fall when there are too many leaves to mulch. Grass clippings are made up of 80% water and nutrients, therefore we fully believe in putting these nutrients back into the soil.

What happens when it rains or you get delayed?

Rain is the most common cause of any delays with your mowing. We do our best to work through light to medium amounts of rain when safe depending on the upcoming forecasts. If we get behind for any reason we will always be out as soon as possible. We never skip properties or leave work incomplete due to delays.

What is “Core Aeration” and how do I know if I need it?

Core aeration loosens the soil to improve the flow of air, water and nutrients to the grass roots. Aerating your lawn also controls thatch build up, relieves compacted soil, and stimulates root development, creating a healthier lawn. Aerating is one of the best things you can do for your lawn annually and provides the perfect environment for overseeding.

Do you service irrigation systems?

We do not currently service irrigation/sprinkler systems. We do however, have a partnership with a local irrigation specialist whom can service your system when required.

Do you offer snow removal?

We do not currently offer snow removal. We do however, have partnerships with a many local snow removal contractors.

If I have a service concern, how do I communicate it to you?

If you have any issues with your service or have questions, please reach out to us.

 

  1. You may email our office directly at sales@ecoscapesomaha.com.
  2. You may call or text our office at (402) 671-0453.
What if I am not happy with a service?

All of our services are guaranteed. If you are not happy with a service performed on your property, contact us right away. Depending on the need we will: 

 

  1. Send a supervisor out to have a look and fix the issue.
  2. Send the crew back to fix the issue.
  3. Set up a meeting with a supervisor to get the issue resolved.
  4. Correct the issue on the next scheduled visit.
  5. Schedule a supervisor to meet the crew at your property to correct the issue.
How often do you bill and how can I pay you?

We prefer our customers have a debit or credit card on file. We will bill your account and automatically charge your saved card within 3 days of service. We are also able to make arrangements for those that prefer not to have a card on file. In these instances, invoices are sent by email and/or text and can be paid by check or online with a credit card.

My lawn does not look the way I want it to. What should I do?

Simple, just give us a call at (402) 671-0453 or send us a message and we’ll put together a plan to get your lawn looking it’s best.

Omaha, NE Lawn Care FAQ's by EcoScapes

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